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Currently, we send products for delivery twice a week, Mondays and Fridays.  We use Canada Post only, due to the high fuel and courier costs.

Deliveries typically take 3-7 business days to arrive.  The time it takes is dependent on your location, the weather, seasonal holidays, and world events (ie. Covid-19).

PLEASE NOTE: if you live in an apartment/condo, you must provide us with your buzzer information to ensure your package is properly delivered.



If you are not satisfied with a product purchased through the FurBabies website, please contact us via email at  Once approved, simply return the item in the original packaging and in as-new condition (with original receipt) within 60 days* to receive a refund. Refunds will be issued as follows: Visa or MasterCard back to the original card used.

Last Updated July 2nd, 2029

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